We want you to love your purchase!

Returns

• Returns accepted within 7 days of delivery
  
• Item must be unused, in original packaging
  

Non-returnable Items

• Sale items
  
• Personal care items (if applicable)
  
• Customized products
  

Refunds

• Once approved, refunds are processed within 5–7 business days
  
• Refunds will be credited to original payment method
  

Exchanges

We only replace items if:

• Defective
  
• Damaged
  
• Wrong product received
  

Return Request

Email us at: support@bigyawn.com

Include:

• Order ID
  
• Photos (if damaged)